Compensation Trends in
Retail & Customer Service

Retail businesses are focused on the process of selling consumer goods or services to customers. Customer service is provided to customers before, during and after a purchase. There is a large variety of roles and levels in the retail and customer service sectors. Determining appropriate pay for individual positions — or even for pay grades and ranges — can be quite the challenge.

Retail businesses are focused on the process of selling consumer goods or services to customers. Customer service is provided to customers before, during and after a purchase. There is a large variety of roles and levels in the retail and customer service sectors. Determining appropriate pay for individual positions — or even for pay grades and ranges — can be quite the challenge.

Benchmark salary data for the full range of retail and customer service jobs is critical for helping HR and compensation professionals in these industries create fair and competitive compensation plans.

Retail & Customer Service Pay Trends

PayScale Index Retail & Customer Service
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