Compensation Trends in
Retail & Customer Service
Retail businesses are focused on the process of selling consumer goods or services to customers. Customer service is provided to customers before, during and after a purchase. There is a large variety of roles and levels in the retail and customer service sectors. Determining appropriate pay for individual positions — or even for pay grades and ranges — can be quite the challenge.
Retail businesses are focused on the process of selling consumer goods or services to customers. Customer service is provided to customers before, during and after a purchase. There is a large variety of roles and levels in the retail and customer service sectors. Determining appropriate pay for individual positions — or even for pay grades and ranges — can be quite the challenge.
Benchmark salary data for the full range of retail and customer service jobs is critical for helping HR and compensation professionals in these industries create fair and competitive compensation plans.
Download the Retail & Customer Service Compensation Best Practices Fact Sheet to get up-to-date compensation insights to guide your organization's compensation strategy.
Want to explore beyond your industry to see how organizations are using compensation to drive their business forward and solve their toughest talent challenges? PayScale’s annual Compensation Best Practices Report (CBPR) gathers information from thousands of respondents across industries, geographies and organizational sizes.
We can help you bring modern compensation to life in your organization.