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Millennials Make Work Culture Better for Everyone

Topics: Work Culture

It’s not hard to make a case that employers are scrambling for ways to appeal to Millennials. In fact, as a Wall Street Journal article from last week shows, even corporate titans like Goldman Sachs are having a hard time pinning down the cloud that is the Millennial workforce. Anecdotally, this author’s most shared work is consistently that which mentions Millennials in the headline. All this might indicate that you, the Millennial worker, have some unspoken power of influence in your office. Let’s take a look at how that can play out when an employer really starts to listen.


(Photo Credit: Dan Cooper/

A recent move by PricewaterhouseCoopers shows that there’s value in listening to the wants and needs of Millennial workers — possibly $850 million worth. The value isn’t simply in changing a business to be a more “Millennial-friendly” environment, but creating a symbiosis in which both parties dramatically benefit from the simple concept of listening.

Do You Know What You're Worth?

Whether you’re a manager of Millennials, a younger worker, or both, there’s a lot to learn from PwC’s experiences.

Demonstrated Interest

When PwC noticed that employees were leaving the firm, they went out and interviewed 44,000 of their employees to see what was the matter.

When you start to feel dissatisfied with your company, you don’t have to wait for the survey. Take the time to schedule a one on one with your supervisor, and be direct (albeit careful) about your reservations. The Muse‘s Jennifer Winter, a career consultant, says it this way: “sometimes bosses have no idea their employees aren’t totally loving their work. And, if you do it right, both you and your boss will thank you for speaking up.”

Demonstrated Changes

The second half of PwC’s important transformation is that they didn’t merely stop at asking employees what was wrong: they gathered data, made a calculated decision, and implemented a change. In this instance, they heard a number of employees saying that they lacked desired flexibility in hours and commute. PwC’s plan was to turn their offices in to shared workspaces, so employees could reserve a desk at any number of locations.

It’s not about your demands being met. When an you as an employee feel like your ideas are being heard, Business News Daily notes, you’ll be more engaged with your work, more productive, and more likely to stay at that job. That in and of itself should be enough incentive for your boss to take some time to hear you out.

Mutually Beneficial Outcomes

For PwC, it became clear pretty quickly why all of this overhaul was a good idea: not only did they estimate that it would save them millions of recruiting dollars — because now employees wanted to stay on, having a newfound sense of flexibility — but there was also an estimated savings of $850 million in real estate costs, because of the change in structure.

When employees can collaborate with their employers on creative changes to tired and dissatisfying ways of working, everyone wins. It’s really that simple.

Tell Us What You Think!

Have you had a change of heart about your job because of a productive conversation with your boss? Do you think Millennials should just shut up and be grateful they even have a job? Are we too darn entitled? Tell us what you think in the comments below, or join the conversation on Twitter!

Peter Swanson
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Daniel LaPlanteSamKit22 Recent comment authors
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Daniel LaPlante
Daniel LaPlante

Understanding the contribution that they MAY make gets mixed into the skill-sets of final decision makers. The final decision tries to be “all things to all…” but falls short due to majorities. Management and administrators cannot itemize who gets what.
We may end up with a Grecian or Italian solution which reduces GDP. And no one takes responsibility.
My, what a web! More to explain than in a comment box.


Well yes yes you are an entitled generation but it is upto us to spin that around to turn that challenge into a positive thing which this study clearly showed and that is to make sure that we use the ability of millenials in speaking their mind about changes that could end up being beneficial not only for their generation but for everyone in the company. They are an outspoken generation and from their ideas I have many times generated… Read more »


I think Millennials are just acting based on how the previous generation set it up to be. I mean the working environment of the boomers are a whole lot different from today. Hence, you can’t expect them to be how you were previously. The millennials are a diverse generation and it is difficult to evaluate them and judge them as a whole. Though there are common traits in them that cannot be denied. I think this presentation about millennials is… Read more »

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