Document Management Administrator – Premera Blue Cross

Name: Tami Bevan
Job Title: Document Management Administrator
Where: Mountlake Terrace, WA
Employer: Premera Blue Cross
Years of Experience: 16
Education: BS in Visual Communications from Western Washington University, Certified Forms Consultant certification from DMIA (Document Management Industries Association), Certified Form Systems Consultant certification from BFMA (Business Forms Management Association), and ongoing training through BFMA’s annual symposium, web seminars, and chapter programs.
Annual Salary: Use PayScale’s Resource Center to research salary information for the Document Management industry, and find related career information, including Medical Coder salary and Information Technology Specialist salary.

Do you have a knack for organization? Are you constantly looking to improve efficiency in business processes and information storage? If so, check out our interview with Tami Bevan, a Document Administrator for Premera Blue Cross. Tami’s job is to help maintain Premera’s vast network of information using specialized methods of document management. Simplifying the retrieval of information from such a huge library is no easy task, but if you’re looking for a challenging job that plays a key role in business operations, don’t miss Tami’s advice on how to enter the forms management field. To find out more, see PayScale’s salary data for the Document Management industry.

Document Administrator Job Description:
Tami: Document Administration is the Premera department that maintains information on all forms, sales collateral, business papers (letterheads, envelopes, and mailing labels) and communications for the company. Document Administration involves managing the life cycle of documents. The Document Administration department centrally manages print procurement, but we track and report on printed and posted documents for the company as well.

PayScale: How did you get started in Document Management?
Tami: I grew up with parents in the printing industry who pushed me towards my college degree. After college I got involved with the BFMA (Business Forms Management Association) that taught me about the disciplines of document management, also known as forms management.

PayScale: What do you love about working in Document Management?
Tami: Customer satisfaction from the services that we provide, especially when we’re able to assist a customer in an industry audit situation.

PayScale: What are the biggest challenges you face within Document Management?
Tami: Associates within the company don’t always take full advantage of our services and systems. Keeping up on the evolution of associates can be challenging when it comes to document ownership and approvals.

PayScale: What advice do you have for someone interested in Document Management schools and organizations? Join BFMA (Business Forms Management Association), they’re geared directly towards education and networking for this field. Check out their website at www.bfma.org or their online newsletter, “Forms Talk“. Also, join BFMA’s FormSpace.

PayScale: What’s the most interesting thing that’s happened to you while working in Document Management?
Tami: At Premera, we developed our own customized database that manages several aspects of document management and has been recognized by BFMA as an excellent system of electronic document management for healthcare professionals.

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